At AAA Training, we’re continually investing in high quality qualifications for the care and education industry, making us the UK’s leading sector specialist. Developed by experts, our qualifications help millions of learners raise professional standards across the sector. As a result, we’ve gained a deserved reputation for excellence and leadership.

 

 

Our qualifications are comprehensive yet practical and easy to understand. Taking the right qualification will be a fantastic experience and one of the best ways to build a professional career in care and education. 

Qualifications & Credit Framework (QCF) - Level Two

Introduction to Communication in Health, Social Care or Children's and Young People's Settings

 

This unit is aimed at those who work in health or social care settings or with adults or young people in a wide range of settings. The unit introduces the central importance of communication in such settings, and ways to overcome barriers to meet individual needs and preferences in communication

 

Learning outcomes:
There are five learning outcomes to this unit. The learner will be able to:

 

  1. Understand why communication is important in the work setting

  2. Be able to meet the communication and language needs, wishes and preferences of individuals

  3. Be able to overcome barriers to communication

  4. Be able to respect equality and diversity when communicating

  5. Be able to apply principles and practices relating to confidentiality at work

 

 

Introduction to Personal Development in Health, Social Care or Children's and Young People's Settings

 

This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the concepts of developing a personal development plan and supervision.

 

Learning outcomes:

 

  1. Understand the importance of developing a personal development plan

  2. Understand the importance of supervision and the role of the assessor

  3. Understand how to plan SMART objectives

  4. Understand the importance of effective feedback

  5. Understand the importance of Continuing Professional Development (CPD)

 

 

Introduction to Personal Equality and Inclusion in Health,Social Care or Children's and Young People's Settings

 

This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. The unit introduces the concepts of equality, diversity and inclusion which are fundamental to such roles.

 

Learning outcomes:


There are three learning outcomes to this unit. The learner will be able to:

 

  1. Understand the importance of diversity, equality and inclusion

  2. Be able to work in an inclusive way

  3. Be able to access information, advice and support about diversity, equality and inclusion

 

 

Introduction to Duty of Care in Health and Social Care or Children's and Young People's Settings

 

This unit is aimed at those who work in health or social care settings or with children or young people in a wide range of settings. It introduces the concept of duty of care and awareness of dilemmas or complaints that may arise where there is a duty of care

 

There are three learning outcomes to this unit. The learner will be able to:

 

  1. Understand the implications of duty of care

  2. Understand support available for addressing dilemmas that may arise about duty of care

  3. Know how to respond to complaints



Principles of Safeguarding and Protection in Health and Social Care

 

This unit is aimed at those working in a wide range of settings. This unit introduces the important area of safeguarding individuals from abuse. It identifies different types of abuse and the signs and symptoms that might indicate abuse is occurring. It considers when individuals might be particularly vulnerable to abuse and what a learner must do if abuse is suspected or alleged.

 

Learning outcomes:

There are five learning outcomes to this unit. The learner will be able to:

 

  1. Know how to recognise signs of abuse

  2. Know how to respond to suspected or alleged abuse

  3. Understand the national and local context of safeguarding and protection from abuse

  4. Understand ways to reduce the likelihood of abuse

  5. Know how to recognise and report unsafe practices

 


The Role of the Health and Social Care Worker

 

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to understand the nature of working relationships, work in ways that are agreed with the employer and work in partnership with others

 

Learning outcomes:

There are three learning outcomes to this unit. The learner will be able to:

 

  1. Understand working relationships in health and social care

  2. Be able to work in ways that are agreed with the employer

  3. Be able to work in partnership with others



Implement Person Centred Approaches in Health and Social Care

 

 This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to implement person centred approaches.

 

Learning outcomes:
There are six learning outcomes to this unit. The learner will be able to:

 

  1. Understand person centred approaches for care and support

  2. Be able to work in a person-centred way

  3. Be able to establish consent when providing care or support

  4. Be able to encourage active participation

  5. Be able to support the individual’s right to make choices

  6. Be able to promote individuals’ well-being

 

 

Contribute in Health and Safety in Health Social Care

 

This unit is aimed at those working in a wide range of settings. It provides the learner with the knowledge and skills required to carry out their work safely.

 

Learning outcomes:

There are nine learning outcomes to this unit. The learner will be able to:

 

  1. Understand own responsibilities, and the responsibilities of others, relating to health and safety in the work setting

  2. Understand the use of risk assessments in relation to health and safety

  3. Understand procedures for responding to accidents and sudden illness

  4. Be able to reduce the spread of infection

  5. Be able to move and handle equipment and other objects safely

  6. Know how to handle hazardous substances and materials

  7. Understand how to promote fire safety in the work setting

  8. Be able to implement security measures in the work setting

  9. Know how to manage own stress

 

 

Handle Information in Health and Social Care Setting

 

This unit is aimed at those who work in health and social care settings. It provides the learner with the knowledge and skills required for good practice in recording, storing and sharing information.

 

Learning outcomes:

There are three learning outcomes to this unit. The learner will be able to:

 

  1. Understand the need for secure handling of information in health and social care settings

  2. Know how to access support for handling information

  3. Be able to handle information in accordance with agreed ways of working

The nine mandatory units of the Qualifications & Credit Framework (QCF) - Level Two, offer a comprehensive programme of essential training for people working in a variety of settings.

It is a valuable qualification that provides staff with essential learning for career development, and at the same time enhances employee skills and professionalism for employers. Please contact us if you have any questions about this qualification and to find out about our range of delivery options.

Call us today on: 0345 163 2170 (local rate call) 

or Email us at

admin@aaatrainingsolutions.com

The Apprenticeship, Traineeship and Jobs Growth Wales Programmes, led by the Welsh Government, are supported by the European Social Fund